Legal Information

 CNIL Information
The www.altibus.com website is operated by ALTIBUS.COM, registered with the Chambery Trade and Companies Register under number 440 797 371, and whose registered office is at 926, avenue de la Houille Blanche 73000 CHAMBÉRY
Director of publication: Anne-Sylvie Ginet
In accordance with the provisions currently in force, this site has been declared to the CNIL under number 826413.
Altibus is a Limited Liability Company with a share capital of €30,500.
 

Personal Data 

 
The General Data Protection Regulation (GDPR) allows people to have more visibility and control over their personal data. It is simply a new mode of data protection control that reduces the network's exposure to cyber threats and limits the risk of breach of confidentiality. 
Altibus is committed to protect your personal information in accordance with European and French regulations.  
 
During your visit on our site www.altibus.com, on the websites of our partners www.transalis.fr, www.transdevsavoie.com, wwww.transdevhautesavoie.com, and on the sales tunnel of the website www.mobisavoie.fr, we collect your mailing address and your e-mail address, your name and surname, your telephone number and the journey you are going to do. 
 
Why do we need these personal data?  
1 / To send your trip to the coach company so that they can place your order.  
2 / To send your ticket by mail or by postal mail 
3 / To inform you, when we have information about difficulties related to your journey (excessive snow, closed road, trip cancelled etc ...)  
4 / To secure your payment when buying your bus ticket  
5 / To treat your claim. 
 
Who is responsible for this use?
The Management of Altibus.com, 926 Avenue de la Houille Blanche, 73000 Chambéry
 
What information is collected?
Name, first name, address (optional), email and telephone number
 
 Who uses this information and what will it be used for?
 Only Altibus employees have access to your information. They enable us to provide you with a satisfactory response as soon as possible. They are not used for anything else.
 
Do we have the right to use this information?
The fact that you expect a response from us constitutes consent to the use of this information to respond to you.
 
Where is your information stored and for how long?
On servers in European Union countries for three years, in accordance with the General Data Protection Regulations. We are committed to implementing appropriate protective measures. They are then deleted. They are not forwarded to another organization.
 
What are your rights?
You can access your personal information or request its deletion. 
You also have a right of opposition, a right of rectification and a right to limit the use of your data.
To exercise these rights or for any question about the processing of your information in this device, you can contact us electronically, info@altibus.com or by mail at Altibus.com, 926 Avenue de la Houille Blanche, 73000 Chambéry. Please attach a copy of an identity document with your request.
 
If, after contacting us, you consider that your IT rights and freedoms are not respected or that the device does not comply with data protection rules, you can file a complaint with the CNIL. 
 
If you have decided to receive information on regular tourist lines in the Alps, you will receive our newsletter on a quarterly basis. You can unsubscribe at any time via the link at the bottom of each newsletter. 
 
In the case of a booking to Val Thorens ski resort, our partner the Tourist Office of Val Thorens can send you information about the life of the resort.
 
 If you do not wish your data to be communicated to Val Thorens Tourist Office, please send an e-mail at info@altibus.com or at relationclient@valthorens.com or write to us at Altibus, 926 Avenue de la Houille Blanche, 73000 Chambery, France.