Infos

Call center

Need to find the timetables of coach, to buy the ticket, to claim the reimbursement of your ticket or make a claim? Whatever is your request, a team of Altibus’ advisers is in your listening to answer your questions by phone, email and social networks (Facebook and Twitter). Here are the opening hours of Call Center as well as our contact details.

Our faithful partners

Professional, institutional, private, faithful partners… Each of them and all together play an active role in successful holidays. Conscious that trip in coach can be the continuity of a trip by plane or train, Altibus has varied partnerships with major actors of mobility, of tourism or of leisure. Use these partnerships for successful holydays.

Refund conditions

You wonder if your ticket is refundable, and what are the delays? Is an auto printable ticket or an e-ticket refundable? Here are our tolerance rules in effect.

General conditions of sale

All necessary information, which you must know before buying your titles of transport. General Conditions of sale and refund, order and sending of tickets, allowed modifications, protection of personal data, computer security. All answers to your legal and lawful questions.